Listening is a vital part of good communication and effective interactions, but it can be difficult to do it well. Selfless listening requires us to set aside our own concerns and to give our full attention to what someone else wishes to say. In this episode communications expert and Samaritans listening volunteer Janie Van Hool returns to the TalkWise Podcast to emphasise why listening selflessly can be so beneficial, to reflect on how easily good listening intentions can be disrupted and to suggest specific ways of enabling selfless listening.
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