There is a tacit assumption in all organisations: that their constituent parts will fit together and work. The reality is somewhat different, as evidenced by the size of the management consultancy sector, advising to organisations on how to improve their performance. In this episode internal communications expert Lindsay Uitenbogaard explains the ubiquitous problem of unconscious misalignment between functions and people in the modern organisation and how her diagnostic tool, Mirror Mirror, can assist organisations to overcome this performance-destroying obstacle.
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