All too often avoided or neglected, these conversations – which focus on the agenda, questions and needs of the employee (rather than the employer) – have perhaps never mattered more. … Read More

A look at what you can do if you need to have a difficult conversation. Difficult conversations are, by their very definition, difficult! And they take many forms: critical feedback, … Read More

Saying No is something that many of us find difficult. We may be worried about putting a relationship at risk, or being a poor team player, or speaking up about … Read More

One thing that is not in short supply in our working lives are potentially difficult conversations: Giving or receiving feedback, selling ideas or proposals, being interviewed, performance appraisals, negotiations, contributing … Read More