One of the reasons why it is not easy to be a good listener is that there are so many other calls on our attention, both from the world around us and from what’s going through our minds as we supposedly ‘listen’ to others. In this episode guest interviewer Amy Dempsey returns to question Alan Robertson about the development and purpose of the latest addition to the VoicePrint suite, the Listening Questionnaire, a talk-wise tool that can help us all to learn to listen better.
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